At rigisdesigns.com we are committed to treating your personal information with respect and in the strictest confidence. We will always only use the information we collect about you respectfully and lawfully.
What information do we collect?
You can visit and browse our site anonymously. However, we need to collect information from you when you register or place an order on our site. When ordering or registering you will be asked to enter your name, e-mail address, postal address and phone number. We need to maintain a record of the password for your account. We keep a record of the delivery address(es) for your orders as well as your product selections. This information is used to ship your items to the correct address.
We also keep a record of any email correspondence we have with the customer.
We also collate statistics about the website traffic, sales and other commercial information which we use to improve our service to you; however, this information is collected on an anonymous basis.
What do we use your information for?
Any personal data which is collected during the purchasing process is only used by us to ensure that we can process and deliver your order to the correct address in a timely fashion. Any other information we collect from you may be used in one of the following ways:
To personalize your experience:
Which enables us to better respond to your individual questions and inquiries. Order history enables us to tailor our product range and marketing information (e.g. promotions and special offers) to your requirements.
To improve our website:
We continually strive to improve our website and the products we offer based on the information and feedback we receive from you.
To improve customer service:
Your information helps us to more effectively to deal with queries and respond to your customer service requests and support needs.
To process transactions:
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of processing your order, tracking deliveries and delivering any product you've purchased.
To send periodic emails:
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to keeping you up-to-date with occasional news, updates, related product or service information. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. Also, you can email us with unsubscribe in the subject field.
Your credit card details:
We use a variety of payment methods which are secured by multiple industrial data encryption, fraud detection and security technologies including solutions from VeriSign, the world's most respected certification body for internet firms. All supplied information is fully encrypted.
Yes. Cookies are small files that a site or its service provider temporarily transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. Cookies cannot harm your computer and do not contain any personal or private information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, our website will not function properly.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except to properly process and deliver your order. We only share your information with trusted third parties, such as PayPal and some of our suppliers and delivery companies, in order to operate our website, conduct our business and provide you with a service, so long as those parties agree to keep this information confidential.
We promise not to provide any of your personal data to any outside company for marketing purposes. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others, rights, property, or safety.
Control over your information
All users of our site may make changes to their information at anytime by logging into their Account panel and going to the 'Edit Profile' page.
This policy was last modified on September 30, 2019